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Refund Policy

REFUND TERMS AND CONDITIONS (“TERMS”)
Thanks for shopping at Jambo Mobiles. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products at the Online Store (we’ll refer to this as the “Jambo Mobiles Store” in this policy).

Refund Policy Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

Merchant must detail the return, refund, and cancellation policy clearly on the Website to inform Cardholders of their rights and responsibilities.

  • The wrong product was sent by the merchant.
  • The product is defective.
  • The product was damaged in shipping.
  • The product is tampered.

If No refund policy, this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes.

As with any shopping experience, there are terms and conditions that apply to transactions at the Our Store. By placing an order or making a purchase at an Our Store, you agree to the terms set forth below, along with Our Privacy Policy and Terms of Use.

Standard Return Policy
We fundamentally believe you will be thrilled with the products you purchase from the Our Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

Products can be returned only in the country in which they were originally purchased.
Jambo Mobiles provides security features to enable you to protect your product in case of loss or theft. If you do not disable these features prior to returning your device, Jambo Mobiles may refuse the return or exchange.
Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. As an exception, you may return our-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software.
For complete details on how to return a product purchased at the Our Store.
Refunds will be done only through the Original Mode of Payment.

CANCELLATION POLICY

  • The expected time span for reporting an item, goods or services ordered to be cancelled/replaced and the related conditions.
  • The conditions under which cancellation & replacement will be allowed
  • If No Cancellation policy, this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes.